ECRI Institute PSO’s Deep Dive^TM: Meeting Patients’ Behavioral Health Needs in Acute Care explores how hospitals can meet patients’ behavioral health needs in non-psychiatric areas of the hospital. Failing to meet patients’ behavioral health needs has implications for patient safety, quality of care, occupational health, patient and staff satisfaction, security and risk management, legal and regulatory compliance, public relations, and the organization’s operations and finances. In acute care settings, leaders should analyze how well the hospital performs in meeting patients’ behavioral health needs, taking a comprehensive view of how its performance affects the larger health system as a whole.

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